ET651 Return Merchandise Authorization
Contents
00. Overview客戶退貨, 常常是出貨後數月或數年後才有的事, 所以資料往往不甚確定. 利用粗略的資料, 我們可能會查詢出多筆項目. 這時需要人工介入, 選擇決定正確貨號.
|
將程式回歸到最初狀態, 準備製作新退貨單. |
|
查詢現有退貨單. |
|
就退貨單做一些內部註記. |
| RMA No. | 由系統編碼 RMA-NO 提供, 不能自行輸入, 由系統在 insert 後自行產生. |
| Revision | 退貨單修正號碼. |
| Date | 退貨單製單日期. |
| Cust. No. | 客戶號碼. |
| Own company | 我方公司. |
| Contact | 客戶聯絡人. |
| 聯絡人電子郵件. | |
| General reasons of return | 總的退貨理由. |
| Instructions - Inspection | 驗貨地點. |
| Instructions - Reimbursement | 補償方式. |
| Shipping instructions | 退運方法. |
| Remarks | 注意事項. |
| Additional charges | 其他費用. Total item amount 由各 item 的 approved quantity 和 approved price 計算而來. |
| Prepared by | 製單人. |
| Approved by | 核准人. |
| Approved date | 核准日期. |
| Document status | Document authorization 之狀態. |
| Returned date | 真正退貨日期. |
| Entry date | 建檔日期. 系統自行產生. |
| Update date | 最後修改日期. 系統自行產生. |
| Case closed | 是否結案. |
| Item No. | 由 invoice 查到的貨號. |
| Customer Item No. | 由 invoice 查到的客戶貨號. |
| Item name | 由 invoice 查到的貨名. |
| Description | 由 invoice 查到的貨物敘述. |
| Comment | 任何註記. 列印時可選擇是否顯示. |
| Packing | Invoice packing 的簡記. |
| Image file | Invoice 的影像. |
| RMA - Quantity requested | 客戶請求退貨數量. |
| RMA - Price requested | 客戶請求退貨單價. |
| RMA - Quantity approved | 我方同意退貨數量. 退貨單使用數量. |
| RMA - Price approved | 我方同意退貨單價. 退貨單使用單價. |
| RMA - Quantity returned | 實際退貨數量. 日後補記. |
| RMA - Return reason | 退貨理由. 理由清單在系統編碼 RETURNREASON01-RETURNREASON30 建立. |
| Invoice - Invoice No. | 退貨的 invoice no. |
| Invoice - Quantity | 退貨 invoice 的出貨數量. |
| Invoice - Price | 退貨 invoice 的單價. |
| Invoice - Transport | 退貨 invoice 的運輸方式. |
| S/C - S/C No. | 退貨 S/C No. |
| S/C - Customer order No. | 退貨的客戶訂單號碼. |
| P/O - P/O No. | 退貨的訂貨單號碼. |
| P/O - Supplier No. | 退貨的供應廠商. |
| Internal note | 內用註記, 不會印出. |
| Buttons | |
| Get New | See section below. |
| Insert | Quantity approved 填入後始能 Insert 存檔. |
| Update | |
| Delete | |
| Search | |
| Previous | |
| Next | |
| Invoice Packing | SP3 Secured 版本的 Get New 包裝暨影像資料來源含 shipment memo 及 S/C. SP4 版本則全來自 shipment memo. |
SP3 Secured 版本的 Get New 資料部分來源含 shipment memo 及 S/C. SP4 版本則全來自 shipment memo.
| Document | 客戶做退貨請求時, 提供的文件主要應為 invoice, 但我方可能推敲而使用 S/C 或 P/O. |
| Document No. | 對應上述文件的文件號碼. |
| Item No. | 我方貨號. 查詢時主要號碼. |
| Customer Item No. | 有 Item No. 時, 無效. 無 Item No. 時, 會至 Customer Item No. 檔找出 Item No., 再用 Item No. 查詢退貨項目. |
| Get Shipment Data... | 上述欄位輸入後, 按此開始查詢. |
| Inv.No....S/C No... | 查詢到的可能退貨項目. 使用者檢查後, 選定按 OK. |
| Date | Version | Downloads | Actions | Explanations |
|---|---|---|---|---|
| 2012-4-10 | SP3 Secured | et651czp.exe, et652zip.exe, etmenuz.exe, rma.exe. 非繁體中文視窗使用者改下載 et651czp.exe. | 解壓縮安裝下載檔案.
新增系統編碼如下: ET651-INSPECTION. ET651-REIMBURESEMENT. RMA-NO: 退貨單號碼. RMA-SEQNO: 退貨單項目流水號. RETURNREASON01-30. |
新程式. |
| Code | Field | Values | Explanation |
|---|---|---|---|
| ET651-INSPECTION | 8 | On site Our premises |
|
| ET651-REIMBURSEMENT | 8 | Repair Replacement Credit Refund |
|
| RETURNREASONxx | 2 3 |
String String |
Short return reason. Longer return reason. |
| RMA-FONT | 3 5 |
Arial 0 |
Font facename for English documents. Character set. 0 for ANSI. |
| RMA-FONT-2 | 3 5 |
新細明體 136 |
Font facename for Traditional Chinese
documents. Character set. 136 for Big5. |
| RMA-FONT-3 | 3 5 |
Font facename for Simplified Chinese
documents. Character set. 134 for GB. |
|
| RMA-GENRE | 3 | String | 1. Own company no. (0 up) 2. Authenticate customers (N/Y) 3. Activate document authorization (Y/N) 4. Use custom document settings (N/Y) 5. Show customer countersign (N/Y) 6. Show signature block (Y/N) 7. Show signature (N/Y) 8. Show authorized signature (N/Y) 9. Show letterhead (Y/N) 10. Show customer/our item no. (N/Y) 11. Use short descriptions (N/Y) 12. Show customer order nos. (N/Y) 13. Show packing (Y/N) 14. Embed images (N/Y) 15. Number to show (0-1) 16. Data ordered by (0-1) 17. Language (0-2) 18. Show comments (N/Y) |
| RMA-NO | 2 | RMA0001 | 退貨單號碼. |
| RMADET-SEQNO | 2 | 00000000 | 退貨單項目流水號. |
Last modified: April 2012